Returns & Exchanges
At USA Handmade, we take pride in the quality of our artisanal goods and offer a 30-day return policy to ensure you are completely satisfied with your unique purchase. If your handcrafted item isn't quite right, we are here to help you make it right through a simple return or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack with Care
Securely place the item in its original packaging, ensuring all protective materials are included to prevent damage during transit back to our workshop.
- 3.Ship Your Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our artisans inspect the returned item, we will process your refund or ship your replacement within 5-7 business days.
